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Avaya 132-S-720.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Operations and Support | - Monitoring and Troubleshooting
|
| Topic 2: Call Center Architecture and Fundamentals | - Solution Architecture Design
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| Topic 3: Implementation and Configuration | - System Setup
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| Topic 4: Reporting and Optimization | - Optimization Techniques
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