Salesforce Strategy Designer Plat-UX-102

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Unlimited use

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First-class service

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Simulation test system

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Salesforce Certified Platform Strategy Designer Sample Questions:

1. During the ideation stage, a Cloud Kicks team developed a low fidelity prototype to help the company hone its strategy.
Which question should the strategy designer focus on next to ensure success?

A) What user experience success metrics should be included in the product?
B) Whet ere the team's technical capabilities to deliver on the solution?
C) What are the assumptions about market conditions that would have to be true?

2. Cloud Kicks (CK) works with various technology platforms built up over decades of acquisitions. Each platform has a different level of design maturity, which creates a very inconsistent user experience. To prioritize what to address first, CK needs to assess the business impact.
Which method is typically used to Quantify design debt?

A) User interviews
B) Heuristic analysis
C) NPS or CSAT

3. A strategy designer is working on a future digital commerce vision for Cloud Kicks.
What should the designer focus on when engaging technical stakeholders7

A) Explore feasibility and opportunities for future innovation.
B) Minimize technical stakeholders' input at this early stage.
C) Ensure all ideas have buy-in from technical stakeholders.

4. A strategy designer has noticed that stakeholder perspectives often take a features-first mindset when discussing the problem space and user insights.
Which co-creation approach should help stakeholders shift to a users-first mindset before discussing solutions?

A) Process Mapping Workshop
B) Empathy Workshop
C) Prioritization Workshop

5. In an effort to increase revenue, the Cloud Kicks design team proposes creating a new ecommerce tool where customers can easily search for products and access a bot that makes personalized recommendations. The team knows the cost to implement this new experience is significant.
Which tool should the team use to justify the strategy7

A) Business model canvas
B) Criteria scorecard
C) Prioritization matrix

Solutions: