Avaya-Certification 3303

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Avaya 3303 Exam Syllabus Topics:

Avaya Proactive Contact Implementation and Maintenance Sample Questions:

1. What are the correct Job control functions available in Avaya Proactive Contact Monitor application?

A) Stop job, change minimum hit rate, change retries settings, change line assignments, change quota settings.
B) Stop job, change minimum hit rate, change calling list, change quota settings, change retries settings.
C) Start or stop job, change minimum hit rate, change retries settings, change expert calling ratio setting.
D) Start or stop job, change or set Job link, change minimum hit rate, add or remove lines.

2. What should the crontab of a secondary dialer have?

A) pds_maintenance and db_rnaintenance
B) pds_maintenance and mts_maintenance
C) pds_maintenance, mts_maintenance and db_mainlenance
D) pds_maintenance

3. Which hardware component is required for a hard dialer Proactive Contact 5.X?

A) TN-744-based Call Classifier Cards version "e" or later
B) Avaya Application Enablement Services (AES) 3.1 or later
C) Avaya Communication Manager (CM) 3.1 or later
D) Avaya Enhanced Network Bus Controller (ENBC)

4. Every day in the early afternoon, dccserver crashes. The system operator calls support and asks for an explanation.Which three resources would you use to investigate this problem further? (Choose three.)

A) cd.log
B) cron
C) dccs_logfile
D) account.log
E) soe_log

5. A system operator wants the Caller Line Identification (CLI or Caller ID. received by the called party to be from a particular field in the calling list.
What would be used to accomplish this?

A) carrier/phone service provider should suppress ANI from dialer
B) carrier/phone service provider should build a Caller ID table based on called number and display based on this value
C) calling party number by Job
D) calling party number (ANI) by record
E) hard coding Automated Number Identification (ANI) on the Digital switch

Solutions: