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Cisco 820-422 Exam Syllabus Topics:

Cisco Performing Business-Focused Transformative Architecture Engagements Sample Questions:

1. Time-of-day routing in Cisco Unified Communications Manager is configured in which of these ways?

A) directly on the route pattern using an explicit timetable
B) by specifying a time period on the partition that is being used for time-of-day routing
C) by specifying a time schedule on the partition that is being used for time-of-day routing
D) by specifying a time schedule on the phone device CSS
E) by specifying a time period on the phone device CSS

2. In the Transformative Networking workshop, when is it appropriate to use a PowerPoint presentation?

A) To facilitate an interactive discussion with a small group
B) During the initial meeting with a senior executive
C) To support demonstration of the latest video technology
D) During the overview of market trends and Cisco architectures

3. Which statement represents the tactical goal of an initial customer meeting?

A) Ensuring the customer is aware of latest Cisco products and solutions
B) Convince the customer Cisco is the best option for them
C) Gain agreement to the full project schedule,from phase 1 to 3.
D) Ensure we convey and have agreement to the engagement purpose and desired outcomes

4. Which accurately describes the main aspects of the gap analysis approach?

A) Measure how the customer's infrastructure has performed against industry benchmarks
B) Identify differences between the customer's current IT products and those available in the market
C) Identify technology areas to displace competitor products with your offering
D) Identify needs or problems due to differences between the customer's current and desired future state

5. What does a customer value proposition describe?

A) The benefits a company offers to its customers
B) The set of major initiatives a company will execute to achieve a specific,measurable goal
C) A company's plan to reduce prices over the next year
D) Features which make a product better than competitive alternatives

Solutions: