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Domain 7: Activity Management & Collaboration (3%)
This section encompasses one’s skills in explaining the activity management capacities (public calendars, events, manage tasks, multi-day events) as well as explaining the Chatter features (groups, security, feed).
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
Salesforce ADM-201: Target Audience and Recommended Experience
The ADM-201 exam is designed for those professionals seeking to gain the skills and knowledge required to work with the Salesforce CRM system and promote a career progression in the admin sector.
There are no formal requirements for passing this certification test. However, it is recommended that the students have at least 6 months of working experience in the position of a Salesforce Administrator and be able to execute the tasks included in the exam content. This encompasses the skills, such as maintaining a Salesforce organization, satisfying most frequent business requirements, and performing administrative duties with the help of current Salesforce features. In addition, the applicants are strongly advised to undertake the relevant training course (Administration Essentials (ADM201)) offered by Salesforce before attempting the test.
Exam ADM-201 brings you the Salesforce Certified Administrator certificate, that is one of more than 35 IT certifications offered by Salesforce - an American software company that sells business applications. Getting their certifications help candidates advance their careers.
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Salesforce ADM-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data and Analytics Management | 17% | - Data management
|
| Service and Support Applications | 10% | - Case management
|
| Object Manager and Lightning App Builder | 15% | - Lightning App Builder
|
| Agentforce AI | 8% | - AI capabilities
|
| Automation | 15% | - Process Automation
|
| Sales and Marketing Applications | 10% | - Sales Cloud features
|
| Productivity and Collaboration | 10% | - Chatter
|
| Configuration and Setup | 15% | - Security and access
|
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