SAP Certified Application Associate C-C4HFSM-91

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SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

1. What options does a technician have to record travel time against an activity in the SAP Service Management module app? Choose Three correct answers.

A) From the Equipment menu after checkout
B) From the Home page menu by creating a manual entry
C) From the Efforts menu by selecting the Activity object type
D) From the activity record after the workflow step is set to Finished
E) From the activity menu by creating a manual entry

2. Which statements are wrong? Choose the correct answer.

A) One service call in ERP is always matched to more than one assignment in the cloud
B) One service call in ERP is always matched to only one assignment in the cloud
C) Activities can belong to one service call only
D) Activities can belong to more than one service call

3. Which aspect of the self-service configuration allows a customer to create a service required? Choose the correct answer.

A) QR codes
B) Workflow assignments
C) Branding
D) Moment-sets

4. How would a field service technician update the service assignment status? Choose the correct answer

A) By setting the relevant workflow step
B) By opening the service assignments
C) By navigating to the address on the service assignments
D) By adding a checklist

5. Is it possible to trigger a sync-process each time you open the mobile app? Determine whether this statement is True or False.

A) True
B) False

Solutions: