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IBM C9020-971 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Problem Resolution | - Use of diagnostic utilities - Diagnosing and resolving storage issues |
| Installation and Configuration | - Network connectivity and SAN configuration - Enterprise storage systems setup |
| Performance Optimization | - Tuning storage performance - Performance analysis tools |
| Data Protection Technologies | - Data protection solutions - Backup and recovery concepts |
| Storage Virtualization and Management | - Storage management tools (e.g., Spectrum Control) - IBM Spectrum Virtualize/similar technologies |
IBM Enterprise Storage Technical Support Sample Questions:
1. What is the most common initial benefit to data center economics of implementing an IBM FlashSystem?
A) More power consumption
B) More servers
C) More disk drives
D) More performance
2. Which product enables a single point-of-control for multiple storage resources to help support improved business application availability and greater resource utilization?
A) DS8870
B) IBM SAN Volume Controller built with IBM Spectrum Virtualize software
C) XIV Gen3
D) Storwize V3700
3. A customer has a single frame TS3500 tape library with 6 - 3592-E07 drives. A new open systems server was recently purchased and, because of budget constraints, the customer is considering less expensive LTO-6 drives while protecting investment in existing tape cartridges.
What is the most economical way to achieve this goal?
A) Replace the frame and add LTO-6 drives.
B) Replace 3592 drives with LTO-6 drives in the existing frame as is.
C) Add 6 LTO-6 drives in a new frame.
D) Add 6 LTO-6 drives in the existing frame.
4. What is the minimum number of redundant key servers needed by multiple DS8870s when using disk encryption?
A) 2
B) 4
C) 1
D) 6
5. Which feature in a DS8870 allows a customer to provide access to production data in its training environment without impacting the integrity of the production data?
A) Real-time Compression
B) IBM FlashCopy
C) IBM Easy Tier
D) Thin provisioning
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: B |


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