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ServiceNow CIS-Platform Analytics CIS-PA

CIS-PA

Exam Code: CIS-PA

Exam Name: Certified Implementation Specialist - Platform Analytics

Updated: Nov 04, 2026

Q&A Number: 62 Q&As

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ServiceNow CIS-PA Exam Syllabus Topics:

TopicDetails
Topic 1
  • Data Visualization: This section focuses on presenting data through widgets, interactive filters, appropriate visualizations, dashboards, and analyzing data using Analytics Hub and KPI Details.
Topic 2
  • Configure Indicators and Indicator Sources: This domain addresses creating and configuring indicators (performance metrics), including source conditions, fact tables, indicator types, properties, and aggregation scripts.
Topic 3
  • Perform Diagnostics and Troubleshooting: This section addresses identifying and resolving issues using Spotlight diagnostic tools to monitor system health and performance.
Topic 4
  • Configure Breakdowns and Breakdown Sources: This section covers setting up breakdowns to analyze indicators across different dimensions, including breakdown mappings, matrices, exclusions, scripted mappings, and bucket groups.

Reference: https://learning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&achievement_id=548ed977dbc27f40de3cdb85ca961983

ServiceNow Certified Implementation Specialist - Platform Analytics Sample Questions:

Question #1
Which of the following accurately describes howFormula Indicatorsare calculated in ServiceNow?

A. They are calculated daily and stored in the main database
B. They are pre-calculated and stored for future use
C. They are calculated in real time but stored as temporary data
D. They are calculated and displayed in real time without being stored


Question #2
Which scenario requires ascripted Breakdown Mapping?

A. The field to map to is of type Sys ID
B. The table being mapped is a database view and not an actual table
C. The value needed for the Breakdown is available only as a dot-walked field
D. There is no direct mapping between the Indicator field and the Breakdown table


Question #3
Which scenarios require the use of ascripted Breakdown Mapping?

A. Categorizing requests based on the number of times they were updated
B. Categorizing incidents based on their category
C. Categorizing incidents based on their priority
D. Categorizing the length of time since tasks were updated into age ranges


Question #4
What happens when you select a predefined filter condition in the data source selection screen?

A. The filter is applied and the data source is automatically selected
B. The data source is automatically selected without any further options
C. The filter is applied and it can be refined under the Conditions section
D. The filter is saved and it will be automatically applied in future uses of the same data source


Question #5
Breakdown element security is configured in the properties of which object?

A. Automated Indicator
B. Breakdown Source
C. Automated Breakdown
D. Manual Breakdown


Solutions:

Question #1
Correct Answer: B
Question #2
Correct Answer: D
Question #3
Correct Answer: A
Question #4
Correct Answer: C
Question #5
Correct Answer: C

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