ISO/IEC 20000 Lead Implementer ISOIEC20000LI

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ISO ISOIEC20000LI Exam Syllabus Topics:

ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. Which of the following statements regarding information security risk is NOT correct?

A) Information security risk can be expressed as the effect of uncertainty on information security objectives
B) Information security risk is associated with the potential that the vulnerabilities of an information asset may be exploited by threats
C) Information security risk cannot be accepted without being treated or during the process of risk treatment

2. Who should be involved, among others, in the draft, review, and validation of information security procedures?

A) The employees in charge of ISMS operation
B) An external expert
C) The information security committee

3. Which security controls must be implemented to comply with ISO/IEC 27001?

A) Those designed by the organization only
B) Those included in the risk treatment plan
C) Those listed in Annex A of ISO/IEC 27001, without any exception

4. Scenario 1: HealthGenic is a pediatric clinic that monitors the health and growth of individuals from infancy to early adulthood using a web-based medical software. The software is also used to schedule appointments, create customized medical reports, store patients' data and medical history, and communicate with all the
[^involved parties, including parents, other physicians, and the medical laboratory staff.
Last month, HealthGenic experienced a number of service interruptions due to the increased number of users accessing the software Another issue the company faced while using the software was the complicated user interface, which the untrained personnel found challenging to use.
The top management of HealthGenic immediately informed the company that had developed the software about the issue. The software company fixed the issue; however, in the process of doing so, it modified some files that comprised sensitive information related to HealthGenic's patients. The modifications that were made resulted in incomplete and incorrect medical reports and, more importantly, invaded the patients' privacy.
Intrinsic vulnerabilities, such as the______________ are related to the characteristics of the asset. Refer to scenario 1.

A) Service interruptions
B) Complicated user interface
C) Software malfunction

5. Scenario 5: Operaze is a small software development company that develops applications for various companies around the world. Recently, the company conducted a risk assessment to assess the information security risks that could arise from operating in a digital landscape. Using different testing methods, including penetration Resting and code review, the company identified some issues in its ICT systems, including improper user permissions, misconfigured security settings, and insecure network configurations. To resolve these issues and enhance information security, Operaze decided to implement an information security management system (ISMS) based on ISO/IEC 27001.
Considering that Operaze is a small company, the entire IT team was involved in the ISMS implementation project. Initially, the company analyzed the business requirements and the internal and external environment, identified its key processes and activities, and identified and analyzed the interested parties In addition, the top management of Operaze decided to Include most of the company's departments within the ISMS scope.
The defined scope included the organizational and physical boundaries. The IT team drafted an information security policy and communicated it to all relevant interested parties In addition, other specific policies were developed to elaborate on security issues and the roles and responsibilities were assigned to all interested parties.
Following that, the HR manager claimed that the paperwork created by ISMS does not justify its value and the implementation of the ISMS should be canceled However, the top management determinedthat this claim was invalid and organized an awareness session to explain the benefits of the ISMS to all interested parties.
Operaze decided to migrate Its physical servers to their virtual servers on third-party infrastructure. The new cloud computing solution brought additional changes to the company Operaze's top management, on the other hand, aimed to not only implement an effective ISMS but also ensure the smooth running of the ISMS operations. In this situation, Operaze's top management concluded that the services of external experts were required to implement their information security strategies. The IT team, on the other hand, decided to initiate a change in the ISMS scope and implemented the required modifications to the processes of the company.
Based on scenario 5. in which category of the interested parties does the MR manager of Operaze belong?

A) Positively influenced interested parties, because the ISMS will increase the effectiveness and efficiency of the HR Department
B) Negatively influenced interested parties, because the HR Department will deal with more documentation
C) Both A and B

Solutions: