SHRM Senior Certified Professional SHRM-SCP

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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. What does PEST stand for in relation to analysis framework?

A) Political, electronic, social, taxation
B) Pop culture, economy, strategy,, technology,
C) Political, environmental, social, technological
D) Political, economic, social, technological

2. While at work, two employees get into a serious argument that results in a physical altercation on company property. The employees have a clear understanding that this violates company policy. The manager pulls both employees into the of the to terminate their employment. What step should the manager have taken beforehand?

A) Interview the employees as part of an investigation.
B) Review the company,s performance management system.
C) Establish a baseline for the termination.
D) Consult with legal counsel.

3. A start-up company specializing in technology is acquired by a larger international organization located in a foreign country. Following the acquisition, a manager from the international company schedules a virtual social hour so employees on the manager's team can bond outside of work hours. During the virtual social hour, employees from the start-up experience difficulties understanding the international employees due to language barriers. An employee from the start-up writes an inappropriate comment making fun of how the international employees speak intending to send it to a co-worker but accidentally sends the message to the whole team. The manager reports the employee's behavior to an HR specialist, who documents the incident. A few weeks later the HR specialist receives an email from the employee who sent the message indicating that the employee's manager is acting hostile toward the employee, and the employee's manager mentioned that the international company should never have acquired the start-up.
How should the HR specialist address the manager's hostile behavior toward the employee?

A) Suggest that the manager meet with the employee to address any perceived hostile behavior
B) Explain to the employee that the manager's behavior is likely in response to the employee's inappropriate message.
C) Advise offering the employee the opportunity to transfer to a different team.
D) Request the employee provide specific documentation of the manager's hostile behaviors.

4. An HR manager is tasked with creating a new training program that incorporates adult learning theory. Which component should be included?

A) Affiliation for being accepted by others
B) Internal processes to ensure learning is retained
C) Problem-centered approach to learning
D) Outcome-based evaluation of results

5. Why is it essential that a company works hard to build a comprehensive diversity and inclusion program?

A) Because it has a direct impact on the company s prof itability
B) Because it helps employees and managers approach situations from different perspectives
C) Because it is difficult to change deeply held beliefs, assumptions, and habits
D) Because it is necessary for building a positive company reputation

Solutions: