Salesforce Cloud Consultant Sales-Con-201

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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Cloud Kicks (CK) requires its sales associates to record all interactions with prospects within Salesforce. Which sales metric should a sales manager at CK use to monitor and reinforce its sales strategy?

A) Lead Status
B) Event Monitor
C) Activity Tracking

2. Cloud Kicks has recently hired a new inside sales team. Management wants to ensure that steps in the sales process are clear and adhered to by the team. Each step must have clear guidelines, support materials, and coaching tips. What should the consultant recommend to support the new sales team and management?

A) Create a flow paired to each of the Opportunity stages.
B) Create validation Rules on the Opportunity Stage field.
C) Create a Path on the Opportunity object.

3. Cloud Kicks' reps need to log calls, send emails, and see next-step suggestions all from a single, streamlined workspace optimized for high-velocity inside sales. What should the consultant recommend?

A) Standard Opportunity page layout
B) Sales Cloud Einstein High Velocity Sales (Sales Engagement)
C) Salesforce Classic Console

4. Cloud Kicks has purchased a list of prospects and wants sales reps to contact and measure the return on investment (ROI) of the purchased list. Which solution should the consultant recommend?

A) Import the prospects as Contacts and assign them to Accounts.
B) Import the list as new Leads and update the Lead Source to "Purchased Lead".
C) Import the list as new Leads and map the Campaign during import.

5. The admin at Universal Containers is attempting to retire a Product that is being replaced by a newer version, but they are receiving an error because the Product is associated to an Opportunity. What should the consultant recommend to resolve the issue most efficiently?

A) Archive the Product and each related Price Book entry.
B) Create a flow to delete the Product from the Price Book.
C) Edit the Product record and uncheck the Active field.

Solutions: