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Salesforce Field Service Lightning program FS-Con-101

FS-Con-101

Exam Code: FS-Con-101

Exam Name: Salesforce Certified Field Service Consultant

Updated: Jun 02, 2026

Q&A Number: 165 Q&As

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About Salesforce FS-Con-101 Exam Braindumps

Simulation test system

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FS-Con-101 exam dumps

Salesforce Certified Field Service Consultant Sample Questions:

1. Universal Containers wants to track the work that is performed on the customer's install base. Which object relationship should the Consultant utilize to meet this requirement?

A) Products to Accounts
B) Work Orders to Assets
C) Assets to Products
D) Work Orders to Products


2. A service technician at Ursa Major Solar handles yearly maintenancechecks. The job usually lasts 2 to 3 hours. Due to the lack of customer availability, many appointments are cancelled or need to be rescheduled at the last minute.
Which two features would be most helpful in aiding the dispatcher with updated schedules fortechnicians?
Choose 2 answers

A) Reshuffle
B) In-day Optimization
C) Group Nearby
D) Resource Schedule Optimization


3. Universal Containers needs to send Technicians into the field to service containers. It takes two Technicians with specialized skills to complete the work at the same time.
How should a Consultant implement this requirement?

A) Create a crew with two Technicians.
B) Create a work rule with two required skills.
C) Create a single Service Appointment.
D) Create two Service Crews.


4. Universal Containers wants to dispatch groups of Service Appointments to their Technicians. The number of Service Appointments dispatched at a time varies among different Service Territories.
Which two settings should a Consultant enable to ensure Service Appointments are dispatched correctly?
Choose 2 answers

A) Set the Number of Services to Drip Feed on the Service Territory.
B) Enable Drip Feed Dispatching in Field Service Settings.
C) Set the Service Appointment to Dispatch in Field Service Settings.
D) Enable Sharing of Dispatched Service Appointments.


5. Universal Containers (UC) provides services to multiple machines installed at customer sites. Each machine has different issues that need to be fixed. UC wants to track progress, different parts used, and time spent on each machine when dispatching a Technician.
How should the Consultant meet these requirements?

A) Each Account will have a Service Appointment that will represent the work to be done at the customer site.
B) Work Orders will have multiple Service Appointments. Each Service Appointment will be linked to the Asset.
C) Each Asset will have a Service Appointment that will represent the work needed for each machine.
D) Work Orders will have multiple Work Order Line Items. Each Work Order Line Item will be linked to the Asset and have a Service Appointment.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: A,B
Question # 3
Answer: A
Question # 4
Answer: A,B
Question # 5
Answer: D

FS-Con-101 Related Exams
Field-Service-Consultant - Salesforce Certified Field Service Consultant
Field-Service-Lightning-Consultant-JPN - Salesforce Certified Field Service Lightning Consultant (Field-Service-Lightning-Consultant日本語版)
FSL-201 - Salesforce - Implementing Field Service Lightning
Field-Service-Consultant-JPN - Salesforce Certified Field Service Consultant (Field-Service-Consultant日本語版)
Field-Service-Lightning-Consultant - Salesforce Certified Field Service Lightning Consultant
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