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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Visit Planning and Execution | <8% | - Activity planning and scheduling - Visit surveys and follow-up tasks |
| Workflow and Notifications | <8% | - Workflow conditions and actions - Notification process setup |
| Personalization and Extensibility | <8% | - Mashups and custom fields - Custom business objects |
| User Management | 8%-12% | - Business roles and access rights - User creation and maintenance - Access control management |
| Sales Planning and Forecasting | <8% | - Sales target dimension setup - Forecast creation and submission |
| Reporting and Analytics | 8%-12% | - Custom report components - Interactive dashboards - Excel integration with reports |
| Implementation Basics and Fine Tuning | 8%-12% | - Tailoring standard settings - Fine-tuning timeline and dependencies - Configuration and administration tasks |
| Product and Pricing | 8%-12% | - Pricing components configuration - Internal and external pricing determination - Trigger pricing in sales documents |
| Territory Management | <8% | - Territory determination rules - Territory hierarchy setup |
| Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
| Data Migration and Integration | >12% | - Data migration templates and workbench - Pre-packaged integration scenarios - Troubleshooting migration issues |
| Lead and Opportunity Management | 8%-12% | - Revenue scheduling and sales stages - Opportunity creation and buying center - Lead distribution and qualification |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. You added extension fields to the opportunity business object using the adaptation tool and extended them to the respective process extension scenarios. You need to populate the extension fields for migration.
What must you do to include the extension fields in the template?
Please choose the correct answer.
Response:
A) Accept the prompt to add the extension fields when you download the template.
B) Accept the prompt to manually update the migration template with the new fields.
C) Accept the prompt to add the extension fields when you upload the template.
D) Accept the prompt to use the Microsoft Excel Add-in to enable the extension field.
2. To set the pricing status to 'calculated successfully' in a sales order, what must you trigger?
Please choose the correct answer.
Response:
A) Trigger simulation on the sales order in an integrated environment.
B) Trigger simulation in the sales order when in offline mode.
C) Trigger Submit for Approval in the sales order.
D) Trigger simulation on the sales order in a non-integrated environment.
3. Which of the following activities can you perform with the SAP add-in for Microsoft Excel?
There are 2 correct answers to this question.
Response:
A) Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheet
B) Upload Microsoft Excel workbooks to SAP Cloud for Customer
C) Publish Microsoft Excel workbooks to Microsoft Sharepoint from SAP Cloud for Customer
D) Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE)
4. What type of confirmation is received for an availability check when you use the Quotation Request External Pricing option from SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
A) Non-binding Confirmation
B) Binding Confirmation
C) Semi-binding Confirmation
D) Future Confirmation
5. Which business partner type is created in a Business-to-Customer scenario in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
A) Individual customer
B) Partner
C) Contact person
D) Account
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: A,B | Question # 4 Answer: A | Question # 5 Answer: A |


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